Privacy Policy

We value your business and appreciate the trust you have placed in us. That is why we are serious about keeping your personal information private. Recently enacted laws prohibit unauthorized disclosure of nonpublic personal information. This notice describes how we handle your personal information, and what steps we take to protect your privacy. We assure you that such information is used only for the purpose of providing our products and services to you.

Access to your information is authorized for business purposes only and is based on an employee's need to know such information. Employees who have access to customer information are required to protect it and keep it confidential.

We must collect a certain amount of information to provide customer service, offer new products or services, evaluate benefits and claims, administer our products, and fulfill legal and regulatory requirements. Specific language and examples may not apply to all customers, and the information we collect varies accordingly. Examples include:

  • Information on your application and related forms, such as name, address, date of birth, Social Security number, gender, marital status, and driving history.
  • Information about your relationship with us, such as products or services purchased, account balances, payment history and claims history.
  • Information from other sources such as motor vehicle reports from state agencies or medical information from attending physicians.

In the ordinary course of conducting business, we may disclose the previously described information about our customers and former customers to other non-affiliated businesses, such as our insurance companies, or other companies that provide services for us or on our behalf.

Additionally, we may disclose information to non-affiliated third parties as allowed by law. For example, we may disclose information in response to a subpoena, to prevent fraud, or to comply with an inquiry by a government agency or federal regulator.

If you have any questions regarding the policy or practices of our agency, please feel free to contact your local Gales Agency, Inc. office.